To My Glam Babes:

I want to express my gratitude for your continued support and loyalty.

Beginning on January 1, 2024 the price of our services will increase. Existing and new appointments from that date forward will reflect the new pricing.

This increase is necessary in order to cover the increased cost of products and other business expenses. We’re confident that this price increase will enable Glam Glo to maintain the high standards you’ve come to expect and provide even greater value going forward.

We appreciate your understanding and support. If you have any questions or feedback, please don’t hesitate to contact us! Let’s Glo girls!

Kindly,
GG

DEPOSIT NOTICE

At booking, all clients must put down a non-refundable deposit of $50 that will go towards their appointment total. Any no call, no shows will be charged an automatic $50 service fee in addition to original deposit fee. If you reschedule your appointment more than twice, you will be required to pay a deposit of half of your total appointment cost.

NO REFUNDS WILL BE ISSUED. 

Cancellation Policy

We strive to provide our clients with the highest quality service and therefore must protect the time of the service provider and respect other guests’ scheduled appointment times.

We kindly request that any changes to your scheduled appointment be communicated to us at least 48 hours in advance. Cancellations with less than a 48-hour notice (including 47 hours) are subject to a cancellation fee.

We understand that unexpected events can occur, and we appreciate your understanding in respecting our cancellation fee policy. Failure to repeatedly provide sufficient notice or repeated cancellations may result in complete termination of service.

To avoid being charged a cancellation fee, please make sure you contact us at least 48 hours ahead of your scheduled appointment. Cancellations requested within 48 hours will incur a penalty fee of 50% of your total service cost with the card you have on file.

We highly value your time and strive to keep our schedule running smoothly for the benefit of all clients. If you anticipate being late, please let us know as soon as possible. We are not able to take your appointment if you are over 10 minutes late without notice. 

Cancellation Notice

Cancellation FEES

LATE ARRIVALS

In the event of a no-show, meaning you do not arrive for your scheduled appointment without prior notice, we reserve the right to charge a no-show fee. No-shows will be charged $50 in addition to the original deposit fee with the card you have on file. 

No-Show Policy

KIDS POLICY

Please note all children 18 and under receiving services must have a parent or guardian present at the time of service. To ensure the highest level of attentiveness between our guests & artists, and as a consideration to other guests, we do NOT ALLOW children in the salon who are not receiving services. The salon environment contains sharp objects, hot tools, and chemicals potentially dangerous to unattended children and some color appointments can take an average of 3 hours per visit. Children are not allowed on the styling floor due to safety precautions (including infants in car seats & carriers).

We thank you in advance for helping us keep your child’s safety a priority.

GUARANTEE OF SERVICE

We kindly request your cooperation in adhering to our policies to maintain a harmonious and efficient salon environment. By respecting these guidelines, you allow us to better serve you and other clients who are awaiting our hairstyling services.

If you are not satisfied with the quality of any service please notify us within 1 week and we will consult with you to determine how we may adjust your service accordingly. No refunds or credit for services will be given, but our artists’ top priority is 100% happy guests and we want to ensure your satisfaction with your service results.

GLAM GLO RESERVES THE RIGHT TO REFUSE SERVICE TO ANYONE WHO ABUSES OUR POLICIES OR DEMONSTRATES INAPPROPRIATE BEHAVIOR TO ANY MEMBER OF OUR TEAM.